Registration Terms and Conditions
Payment Terms & Conditions
By attending the 2024 NACCHO360 Conference, you agree to comply with NACCHO’s Health & Safety Policy. If you are attending in person, please monitor the 2024 NACCHO360 Conference website for the latest updates to the health & safety policies and guidelines.
By attending the 2024 NACCHO360 Conference, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty.
All Payment Methods
All payments are subject to the cancellation and refund policy as issued below. We must receive your credit card payment, check payment in full, ACH in full, or completed PO with the invoice by 11:59 PM EST on Monday, July 15, 2024. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference.
Credit Card Payments - ExpressPay or by Phone
Our new Express Payment feature allows you to pay any NACCHO invoice by card with just the invoice number…no login required, no need to pay through the primary account!
Scan the QR Code to search for an invoice on your mobile device or go to the ExpressPay Search Page: https://ow.ly/nhQv50PZ04x
You may also pay by calling NACCHO Meetings at 877-533-1320, Monday – Friday, 9 AM – 5 PM EST. We must receive your credit card payment in full by 11:59 PM EST on Monday, July 15, 2024.
Please Note: Receipt email is sent to the primary email address of the customer that was billed.
ACH Payments - Enroll Today!
After enrollment, an email will automatically be sent to you with our ACH Banking Information. We must receive your ACH in full by 11:59 PM EST on Monday, July 15, 2024. Your ACH payment must be sent containing the following additional information:
- Your organization
- Invoice number
- Service/Product Description (what you are paying for)
- Invoice Amount
All check payments must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:
2024 NACCHO360 Conference Registration
NACCHO Lockbox Processing
PO Box 79197
Baltimore, MD 21279-0197
We must receive your check payment in full by 11:59 PM EST on Monday, July 15, 2024.
Purchase Order Submissions
All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to NACCHO360Reg@naccho.org by 11:59 PM EST on Monday, July 15, 2024. NACCHO will confirm receipt, which will indicate acceptance of PO as payment.
NOTE: Failure to submit the purchase order as instructed, by 11:59 PM EST on Monday, July 15, 2024, will result in attendance being prohibited until payment by credit card is provided.
NACCHO’s federal tax ID is 52-1426663
Cancellations, Refunds, Substitutions
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include, but are not limited to, event registration, additional guest tickets, workshop ticket purchases, and CE (Continuing Education) credit purchases. Additional onsite purchases are non-refundable.
Cancellations may be submitted at any time and must be submitted to NACCHO360Reg@naccho.org in writing. All refunds will be remitted by the same method of payment used to register.
To qualify for a full refund of registration fees paid, a written cancellation must be received at NACCHO360Reg@naccho.org no later than 11:59 PM PST on Friday, March 29,2024.
A written cancellation received at NACCHO360Reg@naccho.org from Saturday, March 30 until Friday, 11:59 PM PST on May 31, 2024, will receive a 50% refund, less a $75 administrative fee.
No refunds will be given starting Saturday, June 1, 2024. Any cancellations after this date still must be submitted in writing to NACCHO360Reg@naccho.org.
Substitutions are permitted at any time with no processing fee and must be submitted in writing to NACCHO360Reg@naccho.org. Please include the original attendee's name and the full name, designations (ex: RN, MPH, MD), title/role, email and phone number of the new substitution.
Accessing Your MyNACCHO Account
You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage.
Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts.
Event Venue & Hotel Information
Exhibits & Sponsorships:
Manager - Affiliate Partnerships, Memberships, Sponsorships & Meetings