Health & Safety
By attending the NACCHO360 Conference, you agree to comply with NACCHO’s Health & Safety Policy If you are attending in person, please monitor this website for the latest updates to the health & safety policies and guidelines.
Privacy
Videos/Photos & NACCHO: As a NACCHO360 attendee, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty.
Contact Information & NACCHO: As a NACCHO360 attendee, you have been asked to provide your name and other contact information so that we can send you updates on this meeting. NACCHO may also send you emails and/or mailings in the future to share information regarding NACCHO membership or upcoming NACCHO events.
Contact Information & Exhibitors/Sponsors: NACCHO360 provides pre- and post- show attendee lists to our exhibitors and sponsors as a benefit of their support. The following information is provided to them for one-time usage in a spreadsheet format: name, title, company, and mailing address. Exhibitors and sponsors utilize this list to distribute information regarding products and services, as well as provide information concerning specific events at or related to NACCHO360. Attendee emails and phone numbers are never shared, unless you, the attendee, opt-in during your registration process. Please note that opting out of sharing your email and phone number could prevent receipt of special hospitality events and extra-curricular educational invitations from our Exhibitors/Sponsors.
Payments
Can I pay my registration invoice after attending NACCHO360?
You will not be allowed into the Conference if your registration is still unpaid. Your registration will NOT be considered complete until payment is received, processed and posted to your registration record. If you arrive on-site with a balance due, you will be required to pay by credit card to enter.
OK then, when must my outstanding registration balance be paid by?
Credit Card - Sunday, July 13, 2025 (Day Before the Conference)
Credit card payments are subject to the cancellation and refund policy as issued below. We must receive your credit card payment by Sunday, July 13, 2025 (Day Before the Conference). We accept American Express, Visa, MasterCard, and Discover.
Our ExpressPay feature allows you to pay any NACCHO invoice by credit card needing only the invoice number—no login required and no need to pay through the primary contact’s account! Go to the ExpressPay Search Page: https://ow.ly/nhQv50PZ04x. Please Note: Receipts are sent to the primary email address of the customer that was billed.
ACH Payments - Sunday, July 13, 2025 (Day Before the Conference)
Payable to: NACCHO c/o Truist Bank
Address: 1445 New York Avenue NW, Washington, DC 20005-1012
ACH Routing: 061000104
ABA Routing: 055002707 (US Bank)
Account: 1000016233974
Type: Checking
Required: Invoice number(s), service/product description, or a description of the purpose of payment are required.
Check Payments - Postmarked No Later Than Friday, May 30, 2025 (Six Weeks Prior To The Conference)
Your check payment must be postmarked by 11:59 PM EST on Friday, May 30, 2025 (Six Weeks Prior To The Conference). All check payments must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:
2025 NACCHO360 Registration
NACCHO Lockbox Processing
PO Box 79197
Baltimore, MD 21279-0197
Purchase Order - Emailed No Later Than Friday, May 30, 2025 (Six Weeks Prior To The Conference)
All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to NACCHO360Reg@naccho.org by 11:59 PM EST on Friday, May 30, 2025 (Six Weeks Prior To The Conference). NACCHO will confirm receipt of your email containing the above, which will constitute acceptance of the PO as payment forthcoming. NOTE: Failure to submit the purchase order as instructed, by 11:59 PM EST on Friday, May 30, 2025 (Six Weeks Prior To The Conference) will result in attendance being prohibited until payment by credit card is provided.
I don't have payment ready right now, can I pay later?
Yes. At the end of your registration form, select the “Bill Me Later” option to be invoiced. We must receive your check or purchase order payment in full postmarked no later than 11:59 PM EST on Friday, May 30, 2025 (Six Weeks Prior To The Conference). If we have not received your check or purchase order payment in full by this date, payment by credit card only will be allowed to ensure Conference access. Your credit card payment must be made no later than 11:59 PM EST on Sunday, July 13, 2025, the day before the conference.
I need a copy of an invoice / receipt. How do I get one?
An invoice/receipt/confirmation is e-mailed with each conference registration that is completed. If you’ve added payment at a different time, you can get an invoice by logging in to your MyNACCHO account and clicking "My Transactions." You can also email NACCHO360Reg@naccho.org to obtain a copy.
What is NACCHO's Tax ID Number?
NACCHO’s federal tax ID is 52-1426663.
Where can I get a copy of your W-9?
Please follow this link to find our W-9 form.
Substitutions, Cancellations, and Refunds
Substitutions
Substitutions are permitted at any time with no processing fee and must be submitted in writing to NACCHO360Reg@naccho.org. Please include the original attendee's full name and the full name, designations (ex: RN, MPH, MD), title/role, email, and mobile phone number of the new substitution.
Cancellations & Refunds
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, and workshop ticket purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submitted to NACCHO in writing. All refunds will be remitted by the same method of payment used to register.
Full Refund
All refunds will be remitted by the same method of payment used to register. To qualify for a full refund of registration fees paid, a written cancellation must be received by NACCHO360Reg@naccho.org no later than 11:59 PM EST on Friday, February 28, 2025.
Partial Refund (50% Refund, Less a $75 Administrative Fee)
All refunds will be remitted by the same method of payment used to register. Cancellations received in writing to NACCHO360Reg@naccho.org between Saturday, March 1, 2025, and 11:59 PM EST on Friday, June 13, 2025, will receive a 50% refund, less a $75 administrative fee.
No Refund
No refunds will be given starting Saturday, June 14, 2025. Your no-refund cancellation must be sent in writing via e-mail to NACCHO360Reg@naccho.org
Accessing Your MyNACCHO Account
You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage. Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts.
Additional Questions? Want the Latest News on the Conference?
For any general questions, registration questions, and payment questions, contact:
NACCHO360 Registration