Health and Safety
By attending the Preparedness Summit, you agree to comply with NACCHO’s Health & Safety Policy If you are attending in person, please monitor the Preparedness Summit website for the latest updates to the health & safety policies and guidelines.
Privacy
Videos/Photos & NACCHO: As a Preparedness Summit attendee, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty.
Contact Information & NACCHO: As a Preparedness Summit attendee, you have been asked to provide your name and other contact information so that we can send you updates on this meeting. NACCHO may also send you emails and/or mailings in the future to share information regarding NACCHO membership or upcoming NACCHO events.
Contact Information & Exhibitors/Sponsors: The Preparedness Summit provides pre- and post- show attendee lists to our exhibitors and sponsors as a benefit of their support. The following information is provided to them for one-time usage in a spreadsheet format: name, title, company, and mailing address. Exhibitors and sponsors utilize this list to distribute information regarding products and services, as well as provide information concerning specific events at the Preparedness Summit. Emails and phone numbers are never shared, unless you opt-in. Please note: opting out of sharing your email and phone number could prevent receipt of special hospitality events and extra-curricular educational invitations from our Exhibitors/Sponsors.
Payments
We must receive your credit card payment, check payment in full, ACH in full, or completed PO with the invoice by 11:59 PM EST on Wednesday, July 9, 2025. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference.
Credit Card + Express Pay:
Credit card payments are subject to the cancellation and refund policy as issued below. We must receive your credit card payment by 11:59 PM EST on Wednesday, July 9, 2025.
Our ExpressPay feature allows you to pay any NACCHO invoice by credit card needing only the invoice number—no login required and no need to pay through the primary contact’s account! Go to the ExpressPay Search Page: https://ow.ly/nhQv50PZ04x. Please Note: Receipts are sent to the primary email address of the customer that was billed.
Payable to: NACCHO c/o Truist Bank
Address: 1445 New York Avenue NW, Washington, DC 20005-1012
ABA Routing: 055002707 (US Bank)
Type: Checking
Required: Invoice number(s), service/product description, or a description of the purpose of payment are required.
All check payments must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:
2025 NACCHO360 Registration
NACCHO Lockbox Processing
PO Box 79197
Baltimore, MD 21279-0197
Purchase Order Submissions:
All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to NACCHO360Reg@naccho.org by 11:59 PM EST on Wednesday, July 9, 2025. NACCHO will confirm receipt, which will indicate acceptance of PO payment.
NOTE: Failure to submit the purchase order as instructed, by 11:59 PM EST on Wednesday, July 9, 2025, will result in attendance being prohibited until payment by credit card is provided.
NACCHO’s federal tax ID is 52-1426663.
Cancellations, Refunds, Substitutions
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, and workshop ticket purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submitted to NACCH in writing. All refunds will be remitted by the same method of payment used to register.
All refunds will be remitted by the same method of payment used to register. To qualify for a full refund of registration fees paid, a written cancellation must be received by NACCHO360Reg@naccho.org no later than 11:59 PM EST on Friday, February 28, 2025.
Partial Refund (50% Refund, Less a $75 Administrative Fee)
All refunds will be remitted by the same method of payment used to register. Cancellations received in writing to NACCHO360Reg@naccho.org between Saturday, March 1, 2025 and 11:59 PM EST on Friday, June 13, 2025 will receive a 50% refund, less a $75 administrative fee.
No refunds will be given starting Saturday, June 14, 2025. Your no-refund cancellation must be sent in writing via e-mail to NACCHO360Reg@naccho.org
Substitutions are permitted at any time with no processing fee and must be submitted in writing to NACCHO360Reg@naccho.org. Please include the original attendee's full name and the full name, designations (ex: RN, MPH, MD), title/role, email, and mobile phone number of the new substitution.
Accessing Your MyNACCHO Account
You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage. Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts.